In 1998, Landmark started a separate division called The Minnesota Clerical Center. As the name implies, MCC is designed to provide staffing support for the clerical needs of the market. Currently, MCC has an office in the Energy Park Area.

We believe the key to successfully filling positions hinges on the relationship with the client. In order to have consistent success, it important that everyone is on the same page from the beginning. We believe that success starts when everyone communicates effectively. As an example, a frequent concern with any client is expectations. When we look at a situation with a client, we focus our energy on working in partnership with them to get the best talent available in this market. Many clients we talk to are initially frustrated by the process because they are used to a system that is designed to identify only ideal candidates. In doing so, they overlook willing, able and eager people that are capable of fulfilling their needs. We believe that candid, open discussion of these needs and the best way to fill them not only reduces frustration but allows the process to be more convenient and less expensive for them.

The final piece of the puzzle is a simple, but often forgotten concept: customer service. We believe that outstanding customer service is the signature quality at Landmark. We also believe that customer satisfaction is the bottom line, and we will go to any lengths to achieve it.

The Minnesota Clerical Center uses an industry specific software package that allows us to provide the best possible service for our employees and our client companies. The software is inclusive and handles everything from our in-house payroll system and benefits administration to tracking hours, job performance, and customer preferences. The system also allows all of our offices to have real time information, as they are networked into the same system.

TWO DATABASE SYSTEM

The first database houses the information pertaining to our client companies and includes:

• Client names and addresses
• Locations
• Pay rates and bill rates
• Client history
• Contacts
• Job descriptions
• Skill sets
• Open orders

The second database houses the information pertaining to our employees and includes:

• Interview results
• Physical restrictions/requirements
• Test scores
• Skill sets
• Prior work history
• Attendance
• Supervisor comments

The unique characteristic of our system is the matching process that is performed between the two databases. We are able to take the skills required for any job and plug them into the employee database and within minutes have a list of all the qualified candidates in our database. This allows us to greatly shorten the time spent on the initial search, allowing us to devote more time to reviewing a candidate’s prior history, work preferences, and job qualifications.

At this time, The Minnesota Clerical Center performs the following tests on every applicant:

• TYPING TEST
• DATA ENTRY TEST
• 10-KEY

Other pre-screening tools available are:

• SOFTWARE TESTING, Ask your Acount Representative for a complete list.
• BACKGROUND CHECKS
• JOB REFERENCE CHECKS
• PRE-EMPLOYMENT DRUG SCREENS

If you are interested in utilizing our database of over 10,000 applicants and our years of experience to help you fill your positions, please fill out this questionnaire and an Account Representative will contact you at your convenience.